Privacy Policy
Last Updated: Oct 9th 2024
Introduction
Welcome to SEF Hospitality (collectively referred to as the “Platform”), operated by SEF Hospitality (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you use our Platform, including our website and mobile app. By using our Platform, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1. Personal Information
When you create an account, we may collect information such as your name, email address, phone number, and other contact details.
Payment information (e.g., credit card or bank details) may be collected to process transactions.
Service-specific information, such as preferences, requests, or other details you provide.
1.2. Usage Data
We may collect information about how
you interact with the Platform, including the pages you visit, features you use, and the date and time of your activity.
1.3. Location Data
With your permission, we may collect location information to offer location-based services. You can enable or disable location services at any time through your device settings.
1.4. Device Information
We may collect details about the device you use to access our Platform, such as hardware model, operating system, unique device identifiers, and mobile network information.
1.5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your use of the Platform. You can control cookies through your browser settings or other tools.
2. How We Use Your Information
We use your information for various purposes, including:
To provide, maintain, and improve our services
To process transactions and send you related information
To personalize your experience on the
Platform
To communicate with you, including responding to customer support inquiries
To notify you about changes to the Platform
To detect, prevent, and address technical issues or security risks
To conduct analytics to understand user behavior and improve our Platform
3. Sharing Your Information
We may share your information under the following circumstances:
3.1. Service Providers
We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing support. These vendors are required to keep your information confidential.
3.2. Legal Compliance
We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests by public authorities.
3.3. Business Transfers
If we undergo a merger, acquisition, or
asset sale, your personal data may be transferred as part of the transaction.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track the activity on our Platform. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We recommend checking this Privacy Policy regularly for updates.